Privacy Policy

Introduction

sage-ocean ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Complete inquiry forms on our website
• Contact us via email
• Participate in our programs

This information may include your name, email address, and any details you choose to share in message fields.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and communicate with you
• Provide and improve our services
• Send administrative information about programs and appointments
• Analyze website usage to enhance user experience
• Comply with legal obligations

Legal Basis for Processing

We process your personal data based on:

• Consent: You have given clear consent for us to process your personal data for specific purposes
• Contract: Processing is necessary for a contract we have with you
• Legal obligation: Processing is necessary to comply with the law
• Legitimate interests: Processing is necessary for our legitimate interests or those of a third party

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

For program participants, we retain records for a period of seven years following the conclusion of services, in accordance with professional guidelines.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under data protection law, you have rights including:

• Access: You can request copies of your personal data
• Rectification: You can request correction of inaccurate or incomplete data
• Erasure: You can request deletion of your personal data under certain circumstances
• Restriction: You can request restriction of processing your personal data
• Objection: You can object to our processing of your personal data
• Data portability: You can request transfer of your data to another organization

To exercise any of these rights, please contact us at [email protected]

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For detailed information about our cookie usage, please see our Cookies Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on this page with an updated revision date.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

sage-ocean
42 Ashford Gardens
London SW14 7QR
United Kingdom
Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your residence, place of work, or place of alleged infringement if you believe our processing of your personal data violates applicable law.

In the United Kingdom, the supervisory authority is the Information Commissioner's Office (ICO).